Terms & Conditions

1. Use of Website

This website is provided for general information and personal use only. You agree not to misuse the website, interfere with its operation, attempt unauthorised access to any part of the website or its systems, or use the website in any way that is unlawful or harmful to Oz Off Road or other users.

2. Website Content

We make reasonable efforts to ensure the information on this website is current and accurate. However, specifications, descriptions, inclusions, dimensions, images, availability, colours, finishes, layouts and pricing may change without notice and may contain inaccuracies, typographical errors or omissions.

Information on this website is general in nature and does not constitute a binding offer, representation or contractual promise unless confirmed by Oz Off Road in writing.

3. Product Images, Specifications & Inclusions

Images on this website are for illustrative and promotional purposes only. Actual caravans, accessories, layouts, colours, finishes and specifications may vary from those shown.

Any listed specifications, weights, dimensions, standard features, optional upgrades or package inclusions are subject to change and should be confirmed with our team before purchase.

4. Pricing & Availability

All prices displayed on this website are subject to change without notice. Availability of stock, immediate delivery caravans, promotional offers and advertised pricing may change at any time.

Oz Off Road reserves the right to correct any pricing errors, description errors or availability errors and to withdraw, suspend or amend any product listing or offer at any time.

5. Enquiries, Orders & Deposits

Submission of an enquiry form, finance enquiry, service request or other website form does not create a binding contract. Any order, purchase, deposit or build allocation is subject to acceptance by Oz Off Road and may also be subject to further written terms, quotation terms, sales agreements or warranty documentation.

Where a deposit is taken for a caravan, stock unit, custom order or special order item, additional terms may apply and will be provided separately at the time of sale.

6. Pre-Orders, Build Times & Delivery Timeframes

Any stated build times, arrival dates, handover dates, dispatch estimates or delivery windows are indicative only unless expressly confirmed by us in writing. Manufacturing delays, freight delays, supply shortages, customs delays, third-party supplier delays and other events outside our control may impact timing.

To the maximum extent permitted by law, Oz Off Road is not liable for delay, rescheduling or unavailability caused by factors outside our reasonable control.

7. Warranty

Caravan warranty coverage, where offered, is subject to the specific warranty terms provided with the caravan, product or component. Warranty periods, inclusions, exclusions, service requirements and claim processes may vary depending on the manufacturer, supplier, component brand or product type.

Any warranty provided by Oz Off Road or a manufacturer is in addition to, and does not replace, restrict or modify, any rights or remedies you may have under Australian Consumer Law. The ACCC states that consumer guarantees apply automatically and cannot be excluded, and that warranties are additional promises made by a business or manufacturer. :contentReference[oaicite:1]{index=1}

Warranty claims may require inspection, supporting photographs, servicing records, proof of purchase and reasonable opportunity for assessment and repair.

8. Australian Consumer Law

Nothing in these Terms & Conditions excludes, restricts or modifies any rights, guarantees or remedies that cannot lawfully be excluded under the Australian Consumer Law.

Under the Australian Consumer Law, goods and services come with consumer guarantees that cannot be excluded. Depending on the nature of the problem, consumers may be entitled to repair, replacement, refund, cancellation or compensation. :contentReference[oaicite:2]{index=2}

To the extent permitted by law, where a right or liability cannot be excluded but can be limited, our liability is limited to the remedies permitted by law.

9. Service, Repairs & Maintenance

Where Oz Off Road provides servicing, repairs, accessory fitting, inspections or related workshop services, those services may be subject to additional booking, cancellation, inspection and collection terms. Customers are responsible for ensuring caravans and vehicles presented for service are safe, accessible and suitable for the requested work.

10. Third-Party Products & Components

Certain appliances, accessories, electrical systems, suspension components, water systems, solar products, fridges, air conditioners and other fitted items may be manufactured or supplied by third parties. Separate manufacturer warranties, usage requirements or claim procedures may apply to those components.

11. Limitation of Liability

To the maximum extent permitted by law, Oz Off Road excludes liability for any indirect, incidental, special or consequential loss, including loss of opportunity, loss of enjoyment, loss of profits, loss arising from website interruption, or reliance on website content.

We do not warrant that this website will be uninterrupted, error-free, secure or free from viruses or other harmful components.

12. Intellectual Property

All content on this website, including text, graphics, photographs, videos, logos, branding, page layouts, design elements and other materials, is owned by or licensed to Oz Off Road and must not be copied, reproduced, modified, republished, uploaded or distributed without prior written permission.

13. Third-Party Links

This website may contain links to third-party websites for convenience only. Oz Off Road does not control, endorse or accept responsibility for the content, availability, products, services or privacy practices of any third-party website.

14. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use and store personal information. The Privacy Act 1988 and Australian Privacy Principles regulate how covered organisations handle personal information in Australia. :contentReference[oaicite:3]{index=3}

15. Changes to These Terms

We may update these Terms & Conditions from time to time by publishing the updated version on this website. Continued use of the website after any changes are published constitutes acceptance of those changes.

16. Governing Law

These Terms & Conditions are governed by the laws in force in Australia. Any dispute arising in connection with the website or these Terms & Conditions will be subject to the non-exclusive jurisdiction of the courts of the relevant Australian State or Territory.

Contact Us

Oz Off Road
1300 760 131
https://ozoffroad.com.au
sales@ozoffroad.com.au